Approval and Evidence for High-Risk AI Actions

Put a policy-driven human gate in front of agent actions that move money, touch sensitive data, or create regulatory exposure.

Pactline gives teams one approval layer for high-risk AI workflows: real-time policy evaluation, human review when needed, and audit-grade evidence you can export when regulators, customers, or security teams ask what happened.

5 min
to put a protected approval gate in front of one agent action
3 outcomes
auto-approve, require human review, or block with policy
1 export
evidence bundle for audits, internal reviews, and customer trust checks

Why Teams Need An Approval Layer

⚠️

High-Risk AI Actions Happen Fast

Agents can send external communications, move money, access patient records, or trigger workflow changes in seconds. The higher the autonomy, the higher the need for explicit policy and human control.

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Most Teams Cannot Prove What Happened

When security, compliance, or customers ask who approved an AI action and why, many teams are left with Slack threads, email chains, and incomplete logs instead of exportable evidence.

⏱️

Custom Oversight Workflows Slow Launches

Building approval logic, queues, notifications, audit trails, and receipts in-house delays launches by months. Pactline gives teams the control point and evidence layer upfront.

How Pactline Works

1

Policy Evaluates

Every high-risk action your agent wants to take is checked against your policies in real time — auto-approve when it is safe, block when it is not, and route to a human when it needs judgment.

2

Human Decides When Needed

Approvers review the action with full context — what the agent wants to do, why the policy routed it, and what the risk is — and approve or deny in one click from the dashboard, email, or webhook.

3

Evidence Is Generated

Every decision — human or automated — writes a hash-chained audit entry and a portable receipt you can export when regulators, customers, or security teams ask what happened.

See Pactline in Action

Watch a real approval flow — from a high-risk agent action to a signed, exportable evidence record.

1
Agent Requests
2
Review Consent
3
Decision
4
Audit Trail
🤖
Incoming Consent Request
Just now — requires authorization
High Risk
Agent
MedRecord AI v2.4.1
Policy
HIPAA Compliance Policy v3.2
Requested Action
Read and analyze patient medical records
Purpose
Generate treatment summary for Dr. Martinez
Expires In
24 hours
Data Categories
Health Data (HIPAA) PII Sensitive Medical Records
Scope
patient_records lab_results prescription_history
📋
Comprehension Check
Confirm understanding before deciding
MedRecord AI will access patient medical records, lab results, and prescription history.
This action is classified as HIGH RISK under HIPAA Compliance Policy.
The consent will expire in 24 hours and can be revoked at any time.
⚖️
Your Decision
Authorize or deny the agent's request

Should MedRecord AI be allowed to read and analyze patient medical records?

✕ Reject Access
✓ Approve Access
Consent Approved
Agent authorized with time-limited access token

Real-Time Audit Trail

consent.approvedYou
Consent granted after comprehension check
proof.generatedSystem
Cryptographic receipt: sha256:7b0c...e4f2
agent.notifiedSystem
MedRecord AI received authorization token
audit.sealedSystem
Immutable entry chained to previous hash

Consent Receipt (W3C Verifiable Credential)

{
  "@context": "https://www.w3.org/2018/credentials/v1",
  "type": "ConsentCredential",
  "issuer": "did:pactline:consent-authority",
  "agent": "MedRecord AI",
  "action": "Read and analyze patient medical records",
  "riskLevel": "high",
  "hash": "sha256:7b0cbc...e4f2a1",
  "issuedAt": ""
}

The Approval Layer, End to End

⚙️

Policy-Driven Approval

Define the rules that decide which agent actions are safe to auto-approve, which need a human, and which should be blocked. First-match evaluation with clear conditions — no black boxes.

👥

Human Review Console

A focused dashboard for the humans in the loop. See each pending action in context, understand which policy routed it, and approve or deny with one click — from web, email, or webhook.

📋

Audit-Grade Evidence

Every decision writes a hash-chained audit entry and a portable receipt. Export the full evidence bundle when auditors, regulators, or customers ask for proof of oversight.

Where Approval Matters

Financial Services & Fintech

Pain: AI copilots and agents trigger payments, KYC checks, credit decisions, and account changes autonomously. When something goes wrong or an auditor asks "who approved this?", teams cannot produce a clean trail.

Approval: Policies auto-approve low-risk operations, block prohibited ones, and route sensitive actions — high-value transfers, external disclosures, new-account openings — to a human with the exact context needed to decide in seconds.

Evidence: Every action produces a hash-chained audit entry and a signed receipt. Export the evidence bundle for internal audit, external regulators, or customer trust reviews.

See it in action →
💳 Payment & Transfer Gating
🔐 Sensitive Account Actions
📝 Auditor-Ready Exports
🕒 Median Approval Latency

Healthcare & Clinical AI

Pain: Clinical assistants and workflow agents access patient records, order labs, and generate care summaries. Every touch is a HIPAA event, and manual oversight processes cannot keep up.

Approval: Policies auto-approve routine read operations, block prohibited PHI access, and require human approval — from a clinician, DPO, or compliance officer — for anything that changes care or leaves the system.

Evidence: Every access is recorded and receipt-signed, ready to be included in HIPAA audits or attached to a specific incident review.

See it in action →
🏥 PHI Access Gating
🔒 HIPAA-Ready Trail
📋 Clinical Sign-Off
🧬 Research & Trials

Insurance & Claims

Pain: Automated underwriting, claims triage, and adjudication move fast — but regulators, ombudsmen, and reinsurers expect a defensible human-in-the-loop for the decisions that matter.

Approval: Policy-driven routing sends high-value claims, denials, and cross-jurisdiction decisions to a human reviewer with the full case context. Low-risk decisions still auto-approve.

Evidence: Each decision produces exportable evidence — action, actor, policy, risk level, and outcome — attached to a specific claim ID for retrieval later.

See it in action →
📄 Claims Adjudication
🔍 Fraud Escalation
👤 Adjuster Sign-Off
⚖️ Regulator Exports

Enterprise AI Platforms

Pain: Multiple teams ship agents on top of the same LLM platform. Security, legal, and risk teams need one control plane instead of chasing individual pipelines.

Approval: A single API and policy layer sits in front of every high-risk agent action across teams — with role-based access, per-agent policies, and centralized approver queues.

Evidence: Organization-wide audit trail with filtering by team, agent, and outcome. One export path for security reviews and internal governance.

See it in action →
🏢 Per-Team Policies
👥 Central Approver Queue
🔄 Policy Versioning
📊 Cross-Agent Audit
Try the Interactive Demo →

Built for Regulated Workflows

Pactline is engineered to help teams meet human-oversight and evidence requirements in these frameworks. Formal certifications are on the roadmap — see our trust posture.

GDPR Ready
EU AI Act Aligned
HIPAA Ready
SOC 2 — On Roadmap

Developer-First Integration

Protect an agent action in five minutes

Wrap any function your agent calls with Pactline.gate(). Every invocation is checked against your policies — auto-approved when safe, routed to a human when it needs judgment, and blocked when the policy says so. Every decision produces an audit-grade receipt.

1. Installpip install pactline
2. ConfigurePactline(api_key=...)
3. Wrap the action@pact.gate(agent_id=...)
4. Ship itcall() as normal

SDK Examples

from pactline import Pactline pact = Pactline(api_key="pk_live_...") # Any function your agent calls can be gated. # Pactline evaluates policies, routes to a human if needed, # and writes an audit-grade receipt. @pact.gate(agent_id="agt_...", risk_level="high") def transfer_funds(from_account, to_account, amount): return banking_api.transfer(from_account, to_account, amount) # Normal call — approval + evidence happen automatically. transfer_funds("acct_a", "acct_b", "15000")
import { Pactline } from '@pactline/sdk'; const pact = new Pactline({ apiKey: 'pk_live_...' }); // Wrap the function your agent calls. // Pactline evaluates policies, routes to a human if needed, // and writes an audit-grade receipt. const gatedTransfer = pact.gate(transferFunds, { agentId: 'agt_...', riskLevel: 'high', description: 'Move funds between accounts', }); // Normal call — approval + evidence happen automatically. await gatedTransfer('acct_a', 'acct_b', '15000');
package main import pactline "github.com/pactline/pactline-go" func main() { pact := pactline.NewClient("pk_live_...") // Create a consent request and wait for a decision. result, err := pact.Consent.Create(pactline.ConsentRequest{ AgentID: "agt_...", ActionTitle: "Transfer $15,000 to acct_b", RiskLevel: "high", }) if err != nil { return } if result.Status == "approved" || result.Status == "auto_approved" { transferFunds("acct_a", "acct_b", "15000") } }
# Create a consent request for a high-risk agent action curl -X POST https://pactline.io/api/consent \ -H "X-API-Key: pk_live_..." \ -H "X-Agent-Id: agt_..." \ -H "Content-Type: application/json" \ -d '{ "actionTitle": "Transfer $15,000 to acct_b", "actionDescription": "Move funds between customer accounts", "riskLevel": "high", "context": { "amount": 15000, "currency": "USD" } }' # Response { "consentRequestId": "cr_...", "status": "pending", "policyDecision": "require_human", "policyId": "pol_..." }

Pricing

Start free. Every plan includes approval, human review, audit trail, and exportable evidence.

Free

$0/month

Enough to build a real prototype with approval + audit.

  • 5,000 protected actions/month
  • 1 agent
  • Basic policies
  • Hash-chained audit trail
  • API & SDK access
  • Community support
Start Free

Business

$499/month

Multi-team oversight with SLA and evidence export.

  • 500,000 protected actions/month
  • Then $0.003 per additional action
  • Unlimited agents
  • Custom policies & audit-log export
  • Priority support · SLA 99.9%
  • SSO on roadmap
Get Started

Enterprise

Custom

Custom deployment, retention, and evidence controls.

  • Custom volume commitment
  • Unlimited agents
  • Dedicated support · SLA 99.99%
  • SSO, RBAC, custom integrations
  • VPC / on-premise option
  • Custom evidence retention
Talk to Sales

Designed for Regulated Workflows

EU AI Act

Human oversight in front of high-risk AI decisions

GDPR

Hash-chained evidence you can export on demand

HIPAA

Approval and audit for clinical AI workflows

Put a Human Gate in Front of Your Agents

Approval, oversight, and exportable evidence for the AI actions that matter most. Free to start.

Protect Your First Action

Get in Touch

Have questions about Pactline? We'd love to hear from you.

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💬

Sales inquiries

sales@pactline.io
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